98fb Privacy Policy —
Your Information Is Fully Protected

98fb ("we", "us", or "the platform") is an online betting and casino platform for Bangladesh. We are deeply committed to the privacy of our users. This privacy policy ("policy") explains how we collect, use, and protect your personal information when you visit https://98fb.cam, register an account, or use any of our services.

Please read this policy carefully. By continuing to use the platform you agree to the terms of this policy. If you do not agree with any term, please stop using our services.

1.1 Information You Provide Directly

During account registration, transactions, or when accessing support services, you provide us with the following information directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID (NID) or passport details (for identity verification)
• Financial information — bKash, Nagad, Rocket, or Upay account numbers
• Residential address

1.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifiers
• Browser type, operating system, and language settings
• Pages visited, click patterns, and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

1.3 Information Received from Third Parties

We may also collect information from legitimate third-party sources, such as:

• Transaction confirmation data from payment processors
• Information received from identity verification services
• Data from fraud prevention and security service providers

98fb uses your personal information only for the following legitimate purposes:

• Account Management: To create, manage, and secure your account.
• Age and Identity Verification: To ensure that only individuals aged 21 and above can use our services.
• Financial Transactions: To process deposits, withdrawals, and related payments.
• Service Improvement: To enhance your experience and analyse platform performance.
• Customer Support: To help resolve your questions or issues.
• Promotional Communications: To send you bonuses, offers, and updates where you have given your consent.
• Fraud Prevention: To prevent unauthorised transactions and cybersecurity threats.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify potentially problematic gaming behaviour and provide timely support.

3.1 What Are Cookies?

A cookie is a small text file that your browser saves to your device when you visit our website. Cookies help the platform function correctly and improve your browsing experience.

3.2 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security. Without these the platform cannot function properly.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytical Cookies: Used to understand how users interact with the platform.
• Security Cookies: Used for fraud detection and account protection.

98fb never sells your personal information to third parties. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We may share information with trusted third-party service providers such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers. These partners may only use the information to provide specific services, and strict confidentiality agreements are in place with each of them.

4.2 Legal Obligations

We may be required to disclose information as part of a court order, government directive, or legal process. In such cases we make every effort to share the minimum amount of information necessary.

4.3 Business Changes

If 98fb undergoes a merger, acquisition, or asset transfer, your information may form part of that process. We will notify you in a timely manner before any such change takes place.

4.4 With Your Consent

Outside of the cases listed above, we will not share your information with anyone without your explicit consent.

98fb applies industry-standard security measures to keep your personal information safe. Our security infrastructure includes:

• SSL/TLS Encryption: All communication between you and our servers is protected by SSL encryption.
• Encrypted Data Storage: Sensitive information at rest is stored in encrypted format.
• Access Controls: Only authorised staff can access specific data.
• Regular Security Audits: Our systems are regularly tested and evaluated for security.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems are kept active.
• Two-Factor Authentication: A two-factor authentication option is available to protect your account.

We retain your personal information only for as long as necessary or as required by law:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, information required to meet legal and regulatory obligations may be retained for a defined period.
• Financial Records: Transaction-related information is kept for the period specified under financial regulations.
• Marketing Data: Information held for promotional communications is deleted once you withdraw your consent.

As a user of 98fb, you have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction if your information is incomplete or inaccurate.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted.
• Right to Restrict Processing: In some cases you may ask us to limit the processing of your information.
• Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for specific purposes.
• Right to Withdraw Consent: You may ask us to stop processing information at any time where processing is based on your consent.
• Opt Out of Marketing: You may request at any time to stop receiving promotional messages.

98fb strictly refrains from providing services to individuals under the age of 21. We do not knowingly collect personal information from minors.

We follow an age verification process at the time of registration. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

If you believe a minor is using our platform, please contact us.

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users of the changes by email.
• Display a notice on the platform before the changes take effect.

Continued use of 98fb after a policy update indicates that you have agreed to the new terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

For any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 support in Bengali — chat with us directly on our website.
• Email: [email protected]

We will do our best to respond to your request as quickly as possible from the date of receipt.